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Customs and Duties: International customers are responsible for all customs and duties fees.
When my item will be shipped?
We normally ask for at least 1-5 business days (does not include weekends and holidays) to process an order, as it becomes part of a queue. Occasionally during large sale events, fulfillment time can take longer due to a higher-than-usual order quantity. Delays can also occur on holidays in which staff is not available, and/or the post office is not in service. Please note that preorder items will take longer time on fulfillment. We will state estimated delivery time on product description or you can email us for production update.
How long might the shipment take to deliver?
Postal Service will take 3-14 days or more on delivery depending on your local postal service. Tracking number provided. International tracking is limited.
Express Service (DHL, FedEx, UPS, etc.) will take 3-8 days on delivery. Tracking number provided. Please factor our order processing time, unexpected delays due to weather and other factors into your delivery ETA.
Can you send my package as a gift?
Typically we cannot mark your shipment as "gift" to avoid customs fees. You are responsible for these taxes; we have no control over import taxes that are added by customs in your country.
